Delete an account

Ask us to delete your account and its data in an app by Noua Labs.

What gets deleted

Your account and the personal data linked to it. We keep only what we must for security, fraud prevention, legal obligations, disputes and transaction records.

What we need

The app, the email or phone number on the account, and anything that helps us find it. Never send passwords or one-time codes.

What happens next

We may ask you to confirm the account is yours, then we delete it and confirm by email.

Send a request